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Texas-Mediation Staff

Jac Irvine
TMCA Credentialed Advanced Mediator

 18 years Mediation Experience

Completed 100's or Mediations

817 - 798 - 0115

jac.d.irvine@texas-mediation.com

                          

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Jac D. Irvine has a Bachelor's Degree from Tulane University, a Masters in Business Administration from Southern Methodist University, and over 30 years of business experience. Jac realized that he was frequently involved in resolving disputes, both at work and with his volunteer activities. In 2003, he went back to school and received over 200 hours of specialized training in Dispute Resolution and Mediation at Southern Methodist University.   Jac created Texas-Mediation to serve the Dallas / Fort Worth area. In late 2013, he moved to the New Braunfels area to be closer to his children and grandchildren.

Jac has a natural talent for working with parties to resolve differences. His education and vast background enables him to understand complex financial portfolios and emotional family dynamics. He works well with both sides to come to an agreeable solution that both parties find acceptable. Examples of cases mediated by Jac include:

 

  • Business – Banking

  • Business – Contractual

  • Business – Homeowners Associations

  • Business – Insurance / Damage Settlements

  • Business – Negligence / Fraud

  • Business – Oil and Gas

  • Business – Personal Injury

  • Business – Water Run Off

  • Business – Warranty / Liability

 

  • Divorce – Initial

  • Divorce – Modifications

  • Divorce – Child Support

 

In the belief that one should give back to their community, Jac served as an officer in the United States Navy. He was elected to the Keller School District’s Board of Trustees and served for 10 years as member, president, vice-president, and secretary. He has served for 6 years as a board member for the Texas Student Housing Corporation which awards housing scholarships to Texas college students. He has served as president of large and small homeowners associations. He has volunteered as a mediator with the North Texas Dispute Resolution Service in Fort Worth and currently volunteers at The Central Texas Dispute Resolution Center in San Marcos.


 

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Susan Getter
Credentialed Mediator
Texas Mediator Credentialing Association
Scheduling Coordinator
Billing

817 - 798 - 0113

susan.getter@texas-mediaiton.com

                          

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Susan Getter

Licensed Credentialed Mediator

Education & Community Leadership

  • Alma Mater: Bachelor’s Degree, Texas A&M University

  • PTA Leadership: As a proud mother of two, I am deeply invested in our local schools. I have held multiple PTA Board positions within the North East Independent School District (NEISD), working to strengthen the connection between families and educators.

  • Youth Mentorship: I devote a significant amount of my time to the National Charity League, where I serve as a Grade Level Advisor. In this role, I work closely with students to cultivate essential leadership skills and foster a lifelong love for philanthropy and community service.

 

From Educator to Mediator

Before transitioning into full-time dispute resolution, I spent years shaping young minds as both an elementary and high school teacher. Working in education taught me the invaluable skills of active listening, patience, and the ability to find common ground in complex situations. This background naturally led me to the field of mediation, where I could continue helping individuals navigate difficult conversations to find peaceful, collaborative solutions.

 

I received my formal mediation training through the Dispute Resolution Center of Austin. Today, I am proud to put those skills to work both professionally and as an active volunteer with the Central Texas Dispute Resolution Center, helping make conflict resolution accessible to our local community.

 

Whether guiding families, community members, or organizations through a dispute, my goal is always to provide a supportive, structured environment where every voice is heard, and lasting agreements can be reached.


 

Ginny Irvine
Office Manager
817 - 798 - 0114
ginnyirvine@texas-mediaiton.com

​Ginny attended Northeast Louisiana University.  She worked for American Airlines in the Inflight Service Department for over 24 years and has excellent organization and communication skills.  She has volunteered with the Keller School District, various Homeowners' Associations, and the Pedernales Electric Scholarship Judging Committee.

Credentialed Advanced Mediator

Texas Mediator Credentialing Assn

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