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Jac Irvine
TMCA Distinguished
 Mediator
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Senior Mediator

18 years Mediation Experience​

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817 - 798 - 0115

jac.d.irvine@texas-mediation.com

                          

MEET OUR MEDIATORS
Experienced Professionals.  Impartial Perspectives.  Focused on Resolution.

Susan getter.jpg
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Susan Getter
TMCA Credentialed Mediator
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Mediator
Scheduling Coordinator
Billing

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817 - 798 - 0113

susan.getter@texas-mediation.com

Ginny Irvine
Office Manager
817 - 798 - 0114
ginnyirvine@texas-
mediaiton.com
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Jac D. Irvine

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Jac brings more than 30 years of business experience and extensive specialized training in dispute resolution to his mediation practice. He earned a bachelor's degree from Tulane University and a Master of Business Administration from Southern Methodist University. In 2003, he completed more than 200 hours of specialized dispute resolution and mediation training at Southern Methodist University.

Jac founded Texas-Mediation to serve the Dallas–Fort Worth area and relocated to the San Antonio area in late 2013. His business background, financial knowledge, and experience working with people in challenging situations provide a practical foundation for helping parties address disputes and explore mutually acceptable resolutions.

 

Mediation Experience

Jac has mediated a broad range of business, civil, insurance, and family matters, including:

  • Business and commercial disputes: Contracts, homeowners associations, and oil and gas matters.

  • Insurance and liability disputes: Insurance and property damage settlements, negligence, fraud, warranties, and liability.

  • Civil claims: Personal injury and water runoff disputes.

  • Family matters: Divorce, post-divorce modifications, and child support.

 

Community and Public Service

Jac served as an officer in the United States Navy and spent 10 years on the Keller Independent School District Board of Trustees, serving as a board member, president, vice-president, and secretary. He also served six years on the board of the Texas Student Housing Corporation, which awards housing scholarships to Texas college students, and has served as president of both large and small homeowners associations.

Jac has volunteered as a mediator with the North Texas Dispute Resolution Service in Fort Worth and currently volunteers with the Central Texas Dispute Resolution Center in San Marcos.

His combination of business experience, mediation training, and community service shapes his practical, solution-oriented approach to dispute resolution.


 

Susan Getter

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Susan brings a background in education, formal mediation training, and community service to her work in dispute resolution. She earned her bachelor's degree from Texas A&M University and completed her mediation training through the Dispute Resolution Center of Austin and Advanced Family Training with the Central Texas Dispute Resolution Center.

 

Before entering mediation, Susan worked as both an elementary and high school teacher. Her experience in education helped develop the listening, patience, communication, and problem-solving skills that she now applies to helping people navigate difficult conversations.

 

Susan works with families, individuals, and organizations to support a structured, respectful mediation process in which participants have an opportunity to express their concerns and work toward practical resolutions.

 

Community Involvement

Susan has been actively involved in her community and local schools. She has held several PTA board positions within the North East Independent School District and serves as a Grade Level Advisor with the National Charity League, supporting youth leadership development and community service.

 

Susan currently volunteers with the Central Texas Dispute Resolution Center, helping make conflict resolution services accessible to the community.

 

Client and Office Support

In addition to her mediation work, Susan coordinates scheduling and billing for Texas-Mediation. She helps arrange mediation appointments and manages administrative details to support an organized and efficient process for clients and other participants.


 

Ginny Irvine

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Ginny Irvine brings more than 24 years of experience with American Airlines' Inflight Service Department to her role as Office Manager for Texas-Mediation. She attended Northeast Louisiana University and developed strong organizational and communication skills through her professional experience.  Ginny supports the day-to-day administrative operations of Texas-Mediation, helping coordinate office activities and maintain clear communication with clients and other participants.
Community Involvement  Ginny has volunteered with the Keller school district, various homeowners associations, and the Pedernales Electric Scholarship Judging Committee.  Her professional background, organizational abilities, and commitment to community service support the administrative work that helps Texas-Mediation operate smoothly.
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